Frequently Asked Questions

We offer Ubuntu 22.04, Ubuntu 20.04, Debian 12, Debian 11, Rocky Linux 9, AlmaLinux 9, and CentOS Stream 9.

Most VPS plans are provisioned automatically within 5 minutes of payment. You'll receive login credentials by email.

Yes - you get full root SSH access. There are no restrictions on what software you can install.

KVM gives you a fully isolated virtual machine with dedicated resources. Unlike containers, we never oversell.

Yes, you can upgrade at any time from the billing panel.

We run on enterprise-grade refurbished hardware to keep prices low. See our Specs page for full details.

Yes - all plans include volumetric DDoS mitigation at no extra cost. Always on, no config needed.

We offer a 72-hour money-back guarantee on your first order.

We accept major credit/debit cards and PayPal via our billing panel.

NAT networking with dedicated ports is included by default. If you need a dedicated public IP address, it is available as a paid add-on.

All versions from 1.7 onwards, including the latest. Switch instantly from the control panel.

Yes - Paper, Spigot, Bukkit, Forge, Fabric, Purpur and more are all supported.

Yes - txAdmin is pre-installed on all FiveM plans.

Yes - daily automatic backups stored for 7 days, restorable in one click.

A customised Pterodactyl Panel with console access, file manager, backup controls and more.

Probably! If it runs on Linux, contact us and we'll let you know.

Open a ticket via the billing panel or join our Discord for live chat. We aim to respond within 2 hours.

We aim for 24/7 support. Response times are fastest during UK daytime (9am–10pm GMT).

Yes - visit our Knowledge Base for guides, tutorials and troubleshooting help.